Support Center

Campaign Monitor for Salesforce

  • Manage Sync Settings

    Manage Sync Settings The Campaign settings page can be reached via the menu Apps -- > Campaign Monitor Admin --> General Settings --> Sync Settings Sync Now Th...

    Mar 15, 2018 11:09PM GMT
  • Manage Maintenance Settings

    Manage Maintenance Settings The Maintenance settings page can be reached via the menu Apps --> Campaign Monitor Admin --> General Settings --> Maintenance This page can be used to: Ref...

    Dec 11, 2017 08:14AM GMT
  • Maintenance Messages

    This page contains all the codes and messages you may see on the Maintenance screen in Salesforce. SENDIT-001 CUSTOM_MAPPINGS_UPDATE Check the lead fields mapped from Campaign Monitor to Salesfo...

    May 03, 2018 10:57PM BST
  • Technical Guide

    This page contains technical information for experienced Salesforce Administrators who are looking for a deeper explanation of the key jobs that run as part of the Campaign Monitor for Salesforce appl...

    Mar 15, 2018 11:47PM GMT
  • Release Notes

    Release notes for Campaign Monitor for Salesforce can be found here Release Notes. If you would like to automatically receive these release notes by email, use the sign-up form below. Name Ema...

    Jan 22, 2018 06:17PM GMT
  • Importing Salesforce Records

    The best way to import your Salesforce records into Campaign Monitor is via our import wizard. However, if you are working with just Salesforce contacts or leads we have other approaches for specific...

    Dec 27, 2017 04:19PM GMT
  • Creating Salesforce Records

    When you connect Salesforce to Campaign Monitor, synced Campaign Monitor subscriber list members are matched with your contacts and leads by email address. Those contacts and leads are then updated ac...

    Dec 28, 2017 12:33PM GMT
  • Unsubscribes & Bounces

    When you send out a mass email your recipients interactions (opens, clicks, bounces and unsubscribes) will be stored in Campaign Monitor. Every hour (by default) Campaign Monitor for Salesforce used t...

    Mar 06, 2018 03:30PM GMT
  • Resubscribing

    Resubscribing a person is when you change their status back to active. To comply with Campaign Monitor terms of use and various Anti-Spam Laws we are not allowed to do this automatically. You can, wit...

    Feb 08, 2018 09:28AM GMT
  • Automatic Subscriptions

    Automatic subscriptions give you the possibility of enabling rules to add (or delete) Salesforce contacts or leads from subscriber lists when they meet certain criteria. So when a contact or lead reco...

    Mar 22, 2018 08:13AM GMT

Questions

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