Support Center

fileIT - Dropbox for Salesforce

  • How Do I Switch On Automatic Renaming?

    fileIT creates a folder structure for you automatically. If you rename the Salesforce record the folder in Dro...

    Nov 12, 2014 12:34PM GMT
  • How Do I Make My Own Folder Structure?

    fileIT creates a folder structure for you automatically. The default format of this structure is inside your D...

    Nov 12, 2014 12:35PM GMT
  • How Do I Setup Security?

    Out of the box fileIT does not follow the Salesforce security model, so when you share the Salesforce Document...

    Nov 12, 2014 12:36PM GMT
  • How Do I Only Allow A Team Access?

    If you are using Dropbox for Business you might want to restrict access. This is possible by simply enabling a...

    Nov 12, 2014 12:36PM GMT
  • What Is An API Name?

    Every object in Salesforce will have an API name. If you are working with custom objects you will probably nee...

    Nov 12, 2014 12:36PM GMT
  • What Are These .sfdb Files I Can See In Dropbox?

    When you log in to Dropbox and open the Salesforce Documents folder you may see some files ending in .sfdb ...

    Nov 12, 2014 12:37PM GMT
  • Why Has fileIT Gone From The App Menu?

    If you go to select fileIT from the drop down menu and it is not there the most likely reason is that your acc...

    Nov 12, 2014 12:37PM GMT
  • Why Am I Getting A message Saying Dropbox Is Not Connected?

    If you visit a record that is owned by someone else but that person hasn't connected fileIT to Dropbox then yo...

    Nov 12, 2014 12:38PM GMT
  • How Do I Purchase fileIT?

    Before you can purchase fileIT, you must have installed a trial in your production environment. You also must ...

    Nov 12, 2014 12:38PM GMT
  • Am I Up To Date?

    We are constantly releasing updated versions of our products as we develop new features and fix any issues if ...

    Nov 12, 2014 12:38PM GMT

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