Support Center

fileIT - Dropbox for Salesforce

  • How Do I Uninstall fileIT?

    You can uninstall fileIT at anytime using the standard Salesforce process. Go to the Salesforce Setup page. Under App Setup click on Installed Packages. Next to the application name clic...

    Nov 12, 2014 12:38PM GMT
  • How Do I Reset fileIT?

    In rare cases you might want to reset fileIT. This will disconnect all users, set all the options to default and revert to the installed state. Resetting fileIT will not do anything to your Dropbox fi...

    Nov 12, 2014 12:38PM GMT
  • How Do I Change Payment Details?

    You can update your payment details at any time by changing the billing information. Navigate to the Salesforce AppExchange and Log In. Click on My Account from the drop down menu by your na...

    Dec 03, 2014 11:09PM GMT
  • How Do I Add New Users To My Subscription?

    You may wish to add / remove users from your subscription, you can do this yourself by changing a number. Log In to the Salesforce AppExchange. Go to My Account. Next to fileIT click on ...

    Nov 12, 2014 12:39PM GMT
  • How Do I Create A Custom Object?

    Our product uses Visualforce pages to show Dropbox files and folders within Salesforce. Visualforce pages are included for the standard objects Account, Contact, Lead, Opportunity and Case. If you wan...

    Nov 12, 2014 12:39PM GMT
  • How Do I Add fileIT To A Custom Object?

    Before you can use fileIT you have to add it to a page by editing the page layout. To add fileIT to a custom object, first you must have created a page for your custom object, then you will need to ad...

    Nov 12, 2014 12:39PM GMT
  • How Do I Get fileIT On Salesforce1 Mobile For A Standard Object?

    To use fileIT on Salesforce1 mobile you need to add a mobile card to the page layout. This method is for a standard object, so either an Account, Contact, Lead, Opportunity or a Case. Go to Setu...

    Nov 12, 2014 12:40PM GMT
  • How Do I Make Custom Objects Available For Salesforce1 Mobile?

    When you create a custom object it is not immediately compatible with Salesforce1 mobile, however all you have to do is enable the feature when you set up the Visualforce page. Navigate to the S...

    Nov 12, 2014 12:40PM GMT
  • How Do I Get fileIT On Salesforce1 Mobile For A Custom Object?

    To use fileIT on Salesforce1 mobile you need to add fileIT to a mobile card on a page layout. For a custom objects you first need to have created a page then you will need to add fileIT to the page la...

    Nov 12, 2014 12:40PM GMT
  • How Do I View The Whole Of My Dropbox In Salesforce1 Mobile

    You may wish to see all of your Dropbox documents through Salesforce1 mobile, all that needs to be done is enable a tab whilst logged onto the web version of Salesforce. Navigate to fileIT. ...

    Nov 12, 2014 12:41PM GMT

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